Yuhui Electronics adheres to the cultural concept of “innovation, integrity, service, and win-win”. It responds to customers' needs quickly through customer service QQ online, official WeChat, official website, 24-hour telephone hotline, etc. High quality technical support and after-sales service.
Commitment
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1. We promise to respond to customers within two hours of receiving a complaint (by phone, email, etc.).
2. We promise that if the phone or mail fails to handle the problem, the person in charge of the service area will go to the door for investigation within 24 hours (except for staying up late or in special circumstances).
3. We are committed to returning calls to customers in the responsible area on a monthly basis.
Ordering instructions
1、Confirmation of product model, quantity, installation method and function of the product and drawings.
2、Receipt unit, address, consignee and postal code.
3、shipping methods: express, motor transport, railway express, aviation or other means (if there is no special instructions are used to express delivery).
4、The items required to issue a VAT invoice are required.
5、special models and functional products, please specify when ordering.
Return notice
1、 The products sold by the company are qualified products that have been strictly inspected, and the products are accompanied by certificates and complete packaging.
2、the products sold by the company, all enjoy the national three guarantees.
3、During the delivery period, ensure that the products are delivered to the customer in a timely manner.
4、If the user finds the product quality problem or is damaged during transportation and cannot use it normally, please call our 24-hour service hotline in time. Our company will reply within one working day; it will be replaced and adjusted according to the specific circumstances.
5、Our company is obligated to provide product technical consultation to users to solve problems encountered during user use.
6、Due to the quality problems caused by our company's products, our company will compensate according to the situation. Our company sincerely accepts the opinions and suggestions of customers, and warmly welcomes new and old customers to visit our company, negotiate cooperation and seek common development.
